FAQ's
General Queries :
You receive:
1. 6 months usage of the Toyota Connect App and Web Portal
2. A data sim with a 5GB monthly package valid for 6 months.
3. A user manual and jacket
1. 6 months usage of the Toyota Connect App and Web Portal
2. A data sim with a 5GB monthly package valid for 6 months.
3. A user manual and jacket
We offer both online and cash options for payment. Please contact us if
you have any further questions.
Our call centre is available from 9 AM to 6 PM, Monday to Saturday.
You are eligible to use Toyota Connect if you are based in Pakistan and have a Toyota Corolla with the required entertainment system in your car. Please contact our helpline for more information.
We have disabled this option for security purposes. Please call our helpline or e-mail us from your registered e-mail address to request a change.
The application with 5GB monthly data package is free for six months for customers who have purchased 1.8 variant from Aug 2018 onwards. The subscription can be renewed online through Toyota Connect App or by calling 0317-Connect (2666328).
Deactivation can only be done through email at info@toyotaconnectpakistan.com through the same email address used at the time of registration. If you require any assistance, you may call us at: 0317-Connect (2666328).
Toyota Connect application can be subscribed by all Toyota Altis 1.8 & Grande 2017 onwards customers. Customers of Altis 1.6, GLI & XLI will need to replace the infotainment system with that of 1.8 Altis.
Please refer to the following video link: (How to locate UUID)
Please refer to the following video link: (How to Sign Up to Toyota Connect).
Alternately, you may refer to the 5 step guide inside the Toyota Connect Jacket, or call 0317-CONNECT(2666328) for more detailed assistance
The Toyota Connect Application :
“Toyota Connect Pakistan” app can be downloaded from Google Play Store or Apple App Store. It can also be downloaded by scanning the QR code on the user guide.
Application is only compatible with operating system Android version 4.1 and above / IOS 10 and above.
Please check your operating system version and upgrade if required.
Alerts notification notifies you with the status of the car that includes Ignition on / off, Harsh Brake, Overspeeding, Engine Idle, SOS, Service Due, Low Fuel, & Door Open Warning.
Your score report observes and analyses your driving behaviour and provides you with a representation of your driving performance. You can access detailed score reports on the Toyota Connect web portal at toyotaconnectpakistan.com
The last movement Date & Time is at the top of the map.
Please tap the car icon shown at the bottom of the map.
Please click on the trips you want to see detail it will take you on the map
Your location is updated every three seconds.
Yes, you may delete your shared location at any time.
Yes, you can change it through "Unit Settings" icon.
1. Go to "Settings."
2. Select "Unit Settings."
You can now set your preferred speed limit.
1. Go to "Settings."
2. Select "Unit Settings."
You can now set your preferred speed limit.
1. Go to "Settings."
2. Select "Notifications Manager."
You can now customise your alerts.
2. Select "Notifications Manager."
You can now customise your alerts.
Yes, you can access the Toyota Connect web portal from our website: toyotaconnectpakistan.com. Please note that the "Find My Car" feature is not available on the web portal.
You can add up to 10 cars on your mobile app.
Up to 5 users can log onto the same account using the same user name and password.
Please check the internet connectivity in (i) the car and (ii) your mobile phone.
Sim Packages :
1. Turn off your engine and wait for 2 minutes
2. Pull out the sim card slot using the pin provided to you in your manual. You may also use any safety pin.
3. Put the sim card into the small rectangle in the sim card slot.
4. Insert the slot back into the infotainment system.
5. Start your engine.
6. For a visual guide please refer to your Toyota Connect jacket.
2. Pull out the sim card slot using the pin provided to you in your manual. You may also use any safety pin.
3. Put the sim card into the small rectangle in the sim card slot.
4. Insert the slot back into the infotainment system.
5. Start your engine.
6. For a visual guide please refer to your Toyota Connect jacket.
Go to "Settings".
Select "Subscription Details."
We offer the following upgrade packages:
Silver: 14GB at Rs 899/month.
Gold: 30GB at Rs 1599/month.
Platinum: 65GB at Rs 2599/month.
Please note that all data will be renewed monthly
Silver: 14GB at Rs 899/month.
Gold: 30GB at Rs 1599/month.
Platinum: 65GB at Rs 2599/month.
Please note that all data will be renewed monthly
Unfortunately, we do not currently offer downgrade options. For more information, please feel free to contact us.
Your data will expire at the end of the month.
Your data package refreshes itself to its maximum on the 1st of every month. You will receive data on a pro-rate basis for your first month which means that the data you receive will be proportional to the number of days left in your first month. For example, a person signing up on 15th of a month will receive 2GB of data for the remainder of that month, with his data refreshing to 5GB on the 1st of the next month.
No, your data will simply be refreshed to 4/10/24/50 GB at the start of every new month.
According to our recharge policy, your data is recharged on a pro rate basis. For example, if you have a 5GB monthly package and request a recharge with 15 days left in the month, you will receive 2GB of data.
No, you will not be able to use Toyota Connect unless you have an authorised sim provided by us.
We offer both online and cash options for payment. Please contact us if you have any further questions.
You will initially receive a data sim with a 5GB monthly package. You may upgrade your data package through Toyota Connect App or by calling our customer service helpline at 0317-Connect (2666328).
You can recharge/upgrade your data through the Toyota Connect web portal by selecting the “Data Recharge & Upgrade” icon on the right bar and following the subsequent steps.
Please check the internet connectivity in (i) the car and (ii) your mobile phone.
No. The application will only function when 3G/4G network is available.
Infotainment System :
1. Drag down the upper bar on the home page.
2. Select the "Restart" icon now visible on the screen
2. Select the "Restart" icon now visible on the screen
1. Drag down the upper bar on the home page.
2. Select and hold the "Wi-Fi" icon for 3 seconds.
3. Choose your preferred Wi-Fi connection from the list of available connections.
2. Select and hold the "Wi-Fi" icon for 3 seconds.
3. Choose your preferred Wi-Fi connection from the list of available connections.
1. Access our web portal on your laptop or mobile phone at toyotaconnectpakistan.com
2. Select "Forgot Password" icon on the login page and change your password.
3. Your mobile application will automatically be logged out. You can log back in using your new password.
2. Select "Forgot Password" icon on the login page and change your password.
3. Your mobile application will automatically be logged out. You can log back in using your new password.
1. Please locate and sign into the "Play Store" app in your system.
2. Select "My Apps" from the menu bar.
3. Update the apps you would like to use.
4. Enjoy surfing videos and listening to high quality music.
2. Select "My Apps" from the menu bar.
3. Update the apps you would like to use.
4. Enjoy surfing videos and listening to high quality music.
If you have any questions please email at: info@toyotaconnectpakistan.com or Call us at: 0317-Connect (2666328).
(Monday – Saturday, 9AM to 5PM)